How We Started
Back in 2019, we kept seeing the same problem everywhere. Companies would build amazing software, but when real users got their hands on it? Confusion. Frustration. Support tickets flooding in.
The gap between what developers thought users needed and what users actually experienced was huge. So we decided to bridge it.
We started small—helping a few local Taiwan companies coordinate their user testing. Word spread. Turns out, having someone who really understands both the technical side and the human side makes all the difference.

