When you engage with our testing coordination services, we collect information that helps us deliver effective results for your projects. Here's what we gather and why:

Your information serves specific purposes in our testing coordination workflow. We don't use your data for unrelated marketing or sell it to third parties.

• Project Management: Coordinating testing schedules, managing tester assignments, tracking project milestones
• Quality Assurance: Ensuring testing procedures meet your specific requirements and industry standards
• Communication: Providing project updates, sharing test results, discussing modifications to testing approaches
• Service Improvement: Analyzing project patterns to enhance our coordination methodologies
• Legal Compliance: Meeting contractual obligations and regulatory requirements in Taiwan

We process your personal data based on legitimate business interests for service delivery, contractual necessity for project execution, and legal compliance with Taiwan regulations. When we need consent for specific data uses, we'll ask for it explicitly.

We share your information only when necessary for project delivery or legal compliance. Here's our complete sharing framework:

Testing Team Members: We share relevant project details with qualified testers assigned to your projects. These testers sign confidentiality agreements and receive only information necessary for their specific testing tasks.

Technical Service Providers: Cloud hosting services, project management platforms, and communication tools process your data under strict data processing agreements. We verify these providers maintain appropriate security standards.

Legal Requirements: We may disclose information when required by Taiwan law enforcement, court orders, or regulatory authorities. We'll notify you of such requests unless legally prohibited.

International Transfers: Some technical services we use may process data outside Taiwan. When this happens, we ensure appropriate safeguards protect your information during international transfers.

Taiwan's Personal Data Protection Act grants you specific rights regarding your personal information. We've designed practical procedures to make exercising these rights straightforward.

To exercise any of these rights, contact us using the information provided below. We verify your identity before processing requests to protect your personal information from unauthorized access.

Protecting your project data and personal information requires comprehensive security measures. We implement technical, administrative, and physical safeguards appropriate for a professional testing coordination service.

Technical Protections: Encrypted data storage and transmission, secure authentication systems, regular security updates, network monitoring, and access controls that limit data access to authorized team members working on your projects.

Administrative Safeguards: Employee training on data protection, confidentiality agreements for all staff and contractors, regular security policy reviews, and incident response procedures for addressing potential data breaches.

Physical Security: Our Taiwan office maintains secure facilities with controlled access, locked storage for physical documents, and secure disposal procedures for sensitive materials.

We regularly assess our security measures and update protections as technology and threats evolve. Your trust in our data handling practices is essential to our business relationship.

We retain your information only as long as necessary for legitimate business purposes or legal requirements. Our retention schedule balances your privacy interests with practical business needs.

Active Project Data: Personal information and project details remain accessible throughout active testing coordination engagements and for six months after project completion to address any follow-up questions or warranty issues.

Financial Records: Taiwan tax regulations require us to maintain financial transaction records for seven years. This includes invoices and payment information but excludes detailed project content.

Communication Records: Email correspondence and meeting notes are retained for three years to maintain business continuity and address potential disputes or clarifications about past projects.

Marketing Information: If you've consented to receive updates about our services, we retain contact preferences until you withdraw consent or request deletion.

When we delete personal information, we use secure deletion methods that make recovery practically impossible. Backup systems are also purged according to the same retention schedule.

Our website uses minimal tracking technologies to improve user experience and understand how potential clients interact with our service information.

Essential Cookies: Required for website functionality, including contact form submission, session management, and security features. These cookies don't track personal browsing behavior.

Analytics Cookies: Help us understand which service pages are most useful and how visitors navigate our website. We use this information to improve content organization and service descriptions.

Preference Cookies: Remember your choices about cookie consent and website language preferences to avoid repeated prompts during return visits.

You can control cookie settings through your browser preferences. Disabling analytics cookies won't affect your ability to contact us or access service information, though it may impact some convenience features.

We don't use advertising cookies or share website analytics data with marketing companies. Our tracking focuses on understanding how we can better present our testing coordination services to potential clients.

Our user acceptance testing coordination services are designed for business clients and software development professionals. We don't knowingly collect personal information from individuals under 16 years of age.

If we discover that we've inadvertently collected personal information from someone under 16, we'll delete that information immediately. Parents or guardians who believe their child has provided personal information to us can contact us using the information below.

Our website content and service descriptions target adult decision-makers in software development and business contexts. We don't create content designed to appeal to children or collect information through child-directed features.

We update this privacy policy when our data practices change or legal requirements evolve. Significant changes will be communicated directly to active clients, while minor clarifications are posted on our website.

Notification Process: Major policy changes that affect how we use your personal information will be emailed to active clients at least 30 days before implementation. You'll have time to review changes and exercise your data rights if desired.

Website Updates: The current policy version is always available on our website with clear effective dates. We maintain an archive of previous policy versions for reference.

Continuing to use our services after policy updates indicates acceptance of the changes. If you disagree with updated practices, you can exercise your data rights or discontinue service as appropriate.